Privacy Policy

1. What we collect

When you check in at a participating shop (at the kiosk or by phone), we collect your first name, your mobile phone number, and visit data (the shop, your position in line, timestamps, and the barber who served you). Shop owners additionally provide account and billing information.

2. How we use it

• To run the waiting line: show your first name on the shop's queue screen and call your turn.
• To send you transactional text messages about your visit (confirmation, check-in code, "your barber is ready").
• To give the shop owner visit history and statistics for their own shop.

3. Text messaging privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with service providers acting on our behalf solely to deliver the messages you consented to.

4. Who we share data with

Only with service providers that operate the platform on our behalf: cloud hosting, database, payment processing (Stripe, for shop owners), and message delivery. Your phone number is visible to the shop you checked into, which already has your business relationship. We do not sell personal data.

5. Retention and your choices

Visit records are kept so your shop can recognize you as a returning customer. Reply STOP to any message to stop receiving texts. To request access to or deletion of your data, contact us at support@getnxtup.com or ask at your shop.

6. Contact

Privacy questions: support@getnxtup.com.